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Describe your problem. List any error messages and symptoms. Be descriptive.
I have a Gigabyte G1 Gaming GTX 970 that I purchase about 3 and a half years ago. When I first built my computer with Windows 8.1 as the OS, I had no issues with it. For a while now, however, I've been having a lot of driver crashes even in games that don't seem very graphically intensive. I don't recall if the issues coincided exactly with upgrading to Windows 10 but it doesn't seem like it helped. In most games I play that put a load on the GPU, the screen will freeze but the game will still be running as I can hear sound and still select menu options. When I check Event Viewer, I see that the display driver nvlddmkm has crashed and been restarted which is what is causing the issues. Most recently, it has been happening in Pillars of Eternity 2 even on low settings and even when I run the game in a 1920x1080 window (or smaller). It also happens with Fortnite, Divinity Original Sin 2, and The Witcher 3. However, it doesn't seem to happen in Prey (on High settings) even though that would seem more graphically intensive than at least Pillars of Eternity 2 and Divinity Original Sin 2.
At one point I thought I had fixed it by uninstalling MSI Afterburner and other overclocking software (even though I had no overclock applied) and reinstalling drivers after uninstalling with DDU. The game worked for a few hours but then the crashes resumed when I went back to play it again. The temperatures never go above 60 C so it doesn't appear related to temperatures at all.
I monitored the issue with GPU-Z to try and find out what the issue is. At certain points in the games, the GPU load spikes to 100%, the core clock goes to 1392 MHz, the voltage goes to 1.218 V, the Performance Cap Reason switches to "VRel", then the display driver crashes. In other games, the video card runs at ~90-100% load, 1392 MHz, and 1.218 V without issue (for example, in games that work like Prey).
I also noticed that the the GPU Clock has been behaving fairly erratically. The times when I could proceed the least in the game, the GPU was idling at 1177 MHz and as soon as I got to the first mildly graphically intensive point, it went to 1392 MHz (I believe that's GPU Boost being enabled automatically) and crashed. The time when the game was working, it was idling at 135 MHz and only at ~900 MHZ or less in less graphically intense scenes (even when I switched to full screen mode). It did go to 1392 MHz at certain points but did not crash.
List anything you've done in attempt to diagnose or fix the problem.
I have done quite a bit to try to figure out what the problem is:
- Clean install of the latest NVIDIA drivers using DDU to remove the previous drivers
- Prevent Windows from updating drivers
- Verifying integrity of game files on Steam for games that are not working
- SFC and DISM scans/fixes
- Underclock GPU at various intervals between -50 to -400 MHz (I've only touched the core clock, not the memory clock at this point)
- Add registry keys to increase the TdrDelay
- Change power settings (high performance setting for entire system, Prefer Maximum Performance in NVIDIA Control Panel)
- Lower the graphics quality and size of the game window (this often let me proceed farther in the game but still inevitably crashed at some point)
- Use compressed air to clean out the computer/graphics card
- Disable all items from startup
- Update video card and motherboard BIOS
Two things I still need to try:
- Clean re-install of Windows 10
- Reseating the GPU (and maybe RAM) and double checking the cable connections
I'm looking for any help with this issue as I've tried a lot and I'm starting to get frustrated with it. It seems like it can't be an issue with the hardware itself if some games are working, including at the same operating conditions under which other games are crashing. But I don't know if that's the case. I don't understand if there's something about the games that don't work that differentiate them from the games that do work. I can provide more details if anything else seems relevant but I've tried to be comprehensive.
Submitted May 14, 2018 at 09:39PM by Vanguard90 https://ift.tt/2GfAWy9
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