Operating System
Windows 8.1
Model of modem, router, or other devices
ARRIS DOCSIS 3.0 Residential Gateway with 802.11n/ 4 GigaPort Router/ 2-Voice Lines Certified with Comcast
IP Configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-TBNP2DQ Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : hsd1.mn.comcast.net Wireless LAN adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 94-65-9C-EA-32-34 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : hsd1.mn.comcast.net Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165 Physical Address. . . . . . . . . : 94-65-9C-EA-32-33 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2601:446:8200:1b4e::d8c3(Preferred) Lease Obtained. . . . . . . . . . : Wednesday, December 20, 2017 12:41:31 AM Lease Expires . . . . . . . . . . : Wednesday, December 27, 2017 12:33:59 AM IPv6 Address. . . . . . . . . . . : 2601:446:8200:1b4e:147b:fac7:f1b:98a4(Preferred) Temporary IPv6 Address. . . . . . : 2601:446:8200:1b4e:9967:395d:a397:229f(Preferred) Link-local IPv6 Address . . . . . : fe80::147b:fac7:f1b:98a4%8(Preferred) IPv4 Address. . . . . . . . . . . : 10.0.0.66(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 20, 2017 12:41:29 AM Lease Expires . . . . . . . . . . : Wednesday, December 27, 2017 12:41:28 AM Default Gateway . . . . . . . . . : fe80::1286:8cff:fe56:1c7d%8 10.0.0.1 DHCP Server . . . . . . . . . . . : 10.0.0.1 DHCPv6 IAID . . . . . . . . . . . : 93611420 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-E6-F1-F6-94-65-9C-EA-32-33 DNS Servers . . . . . . . . . . . : 2001:558:feed::2 2001:558:feed::1 75.75.76.76 75.75.75.75 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1c61:cf8:bdd6:eac4(Preferred) Link-local IPv6 Address . . . . . : fe80::1c61:cf8:bdd6:eac4(Preferred) Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 184549376 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-E6-F1-F6-94-65-9C-EA-32-33 NetBIOS over Tcpip. . . . . . . . : Disabled
When the issue began
12/20/2017
Recurring issue
Yes
Date of purchase
N/A
Description of problem
After I replaced the parts, I plugged in my Ethernet cable and It recognizes my internet but says "Limited". Sometimes when I do ipconfig /renew /release /flushdns, the internet responds. I can load a page for a second until it slowly loads and then my connection drops out on me and says "bad gateway". - I've tried updating the drivers. Uninstalling and reinstalling too.- I've tried manual ip configs in the settings.- I've tried netsh commands- I've tried reset, and unplugging my routerThe most probable cause is definitely the drivers. But I've tried everything in that matter. Any Ideas? Help is gladly appreciated since I have work to do.
Cause/Steps to recreate the issue
Just did a hardware replacement
What I've tried so far to resolve the issue
- I've tried updating the drivers. Uninstalling and reinstalling too.
- I've tried manual ip configs in the settings.
- I've tried netsh commands
- I've tried reset, and unplugging my router
Submitted December 20, 2017 at 01:19PM by Jroo158 http://ift.tt/2CK3yOO
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